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While a law firm is not licensed to provide legal advice, someone with some legal experience, whether as a paralegal or even as a criminal justice student, can be very helpful when it comes to the most common questions potential clients might have. Legal receptionists should also be familiar with terms such as subpoena, pro se, and voir dire. You need to understand the difference between legal procedures and how to create and format memories and discovery documents. A receptionist is often the first point of contact with someone entering a business, whether they are potential clients, opposing lawyers, or lost young children. Excellent verbal communication skills are essential to ensure that everyone has a good impression of the company. Since law firms can also be a stressful place to do business for clients and employees, look for a receptionist who can graciously handle difficult work situations and avoid office politics. If you post on a job board that you`re looking for a receptionist who works for your company 24 hours a day, seven days a week, you probably won`t have many candidates. But since this is a dream exercise, let`s discuss what your business could accomplish if it had a live receptionist answering calls 24/7. Employment is expected to grow faster than the average receptionist, according to the Bureau of Labor Statistics. Job growth, coupled with the need to replace workers who change occupations or leave the workforce, will create a large number of job opportunities for receptionists, BLS reports.

Power in a law firm can be found not only in the wood-paneled corner office lined with journalists, but directly behind the front desk. Law firm receptionists are not only the first face visitors see upon arrival, he or she is also the cornerstone of a successful office. Law firm receptionists also handle correspondence, such as letters to lawyers, courts and/or clients. If your receptionist writes these letters or proofreads them before sending them, you want that person to pay close attention and check the spelling of every word, grammar, and sentence structure. Just like greeting guests or talking on the phone, these letters are also a face of the law firm, and typos can make a bad impression if not handled properly. Attention to detail is important in almost every receptionist task, from scheduling meetings to scheduling. A legal receptionist works in the lobby of a law firm or law firm. As a legal receptionist, your responsibilities include assisting clients and performing various office tasks such as answering phone calls and emails, scheduling and distributing mail and faxes. Other duties may include ordering office supplies and processing legal documents. Depending on the size of the office you work for, you may also be legal secretary to one or more lawyers, keeping the lobby and conference rooms clean, organized, and stocked with necessary supplies.

In some positions, you may be required to transcribe audio recordings of meetings, as well as draft memos and other written documents. We are looking for a versatile legal receptionist to lead our reception service. In this role, you must greet visitors and answer calls. As a legal receptionist, your duties include planning, handling inquiries, and managing mail and deliveries. You may also need to help with the submission. Legal receptionists must have excellent interpersonal and customer service skills to communicate with high-level lawyers, partners, clients, opposing lawyers, court reporters, suppliers, employees and others. They must also be able to operate multi-line telephone systems and office equipment such as computers, printers, scanners, photocopiers and videoconferencing equipment. As a lawyer, you already have enough to do each day and should only speak on the phone if a call is about something that is relevant to your law firm. For this reason, a dream receptionist must be very good at accessing who a caller is and what exactly they are talking about. They need to serve as the first line of defense in the fight against telemarketers and bots, quickly filtering out people who turn to your business for the wrong reasons. Your time is incredibly valuable and the right receptionist will ensure that it is always used correctly.

In small businesses, the legal receptionist can take on additional administrative tasks such as invoicing, data entry, word processing, creating new records, and creating simple correspondence. Often, law firm receptionists have to take messages, file documents, process mail, greet visitors, arrange schedules and meetings, and run errands. If this is the case, you need someone who organizes and organizes their tasks while being able to complete the tasks in a timely manner. This includes the ability to prioritize and accomplish tasks for the business and your customers. They must also be reliable and always arrive on time. It is especially important that they understand which tasks have a higher priority, even if they appear out of nowhere. Look for candidates who can prioritize conflicting needs and are able to create or follow organizational methods that will help your business run. If you`re struggling to find the right person, look no further.

Consider hiring a receptionist from a law firm with Abby Connect! Not only is this option more affordable, but you don`t have to worry about finding the right person with the right experience and then training that person on your software or answering calls. All training is done by Abby! With our live answering service, we can ensure that the person who acts as your law firm`s receptionist has all these qualities and can count on handling your potential clients` calls. Test us without obligation 14 days free. Most legal receptionists work 40 hours a week, although occasional overtime may be required. Since receptionists rarely travel or work on weekends or evenings, this occupation provides an excellent balance for students, parents and others with important responsibilities outside the workplace. Job sharing and other flexible work arrangements are available with some employers. A legal receptionist must be very professional. Since they are the first face most people will see when they enter the law firm, it is important that legal receptionists have a thorough knowledge of their practice, are friendly, and can put a client at ease.

While no legal training is required, legal receptionists should be familiar with the basic laws that apply to their law firm`s field of practice. The demands of a busy law firm and dealing with difficult personalities and tight deadlines can create a stressful work environment. Because legal receptionists often sit for long periods of time and spend a lot of time on the keyboard, they may experience eye strain or complaints of repetitive movements such as carpal tunnel syndrome. Good receptionists are familiar with the latest legal and office technology. Your expertise shouldn`t be limited to traditional PCs either. As work becomes more mobile, a good law firm secretary needs to become familiar with devices such as smartphones and tablets. Qualifications to become a legal receptionist include at least a high school diploma or GED certificate and office experience. Some employers may require a bachelor`s degree or specific experience at a law firm. However, law firms typically offer on-the-job training for law beginners. To excel in this career, you must be able to present the firm or lawyer in a professional and articulate manner, both over the phone and in person.